Last Updated Date: September 18, 2026

National Day for Truth & Reconciliation: Service Canada Hours

The National Day for Truth and Reconciliation, observed annually on September 30th, is a federal statutory holiday in Canada. Enacted through federal legislation in 2021 in response to Call to Action 80 of the Truth and Reconciliation Commission (TRC), this day honours the survivors of residential schools, their families, and communities, ensuring that the history and ongoing legacy of these institutions remain remembered.

Impact on Service Canada Offices and Government Services

Because September 30th is a recognized federal statutory holiday, all Service Canada centres, passport offices, and Social Insurance Number (SIN) processing centers will be closed on Monday, September 30th.

Federal Service Closure Summary Table

Information Source: Canada.ca

Key Legislative Background and Significance

The establishment of September 30th as a federal statutory holiday fulfills Call to Action #80 from the Truth and Reconciliation Commission of Canada. The day coincides with Orange Shirt Day, an Indigenous-led grassroots commemoration created to raise awareness about the individual, family, and community intergenerational impacts of residential schools.

Step-by-Step Guide: Accessing Federal Government Services Around September 30th

1. Plan Around Federal Statutory Holidays: Submit urgent Social Insurance Number (SIN) or passport requests at least 5 business days prior to September 30th.
2. Utilize 24/7 Digital Portals: Complete online SIN applications via Service Canada’s e-Services portal even when physical offices are closed.
3. Track Application Status: Use online portals to check your Passport Status or SIN processing times without waiting for phone support.
4. Prepare Key Identification: Ensure primary identification documents (birth certificate, PR card, work permit) are ready prior to submitting digital or paper forms.

Frequently Asked Questions (FAQ)

Are Service Canada offices closed on September 30th?
Yes. All Service Canada centres, SIN processing offices, and passport locations are closed on September 30th for the National Day for Truth and Reconciliation.

Can I still apply for a Social Insurance Number (SIN) online on September 30th?
Yes, the online e-Services portal remains open 24/7. However, processing times begin on the following business day.

Is September 30th a statutory holiday for all private sector workers in Canada?
September 30th is a federally regulated statutory holiday for federal public servants and federally regulated private sectors (e.g., banks, airlines, telecommunications). Provincial statutory holiday status varies by province and territory.

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