The Government of Canada is committed to negotiating collective agreements that are fair for employees and reasonable for taxpayers. 

However, bargaining groups representing approximately 159,000 public servants, including the 39,000 represented employees of the Agency, are in a legal strike position. These employees provide a range of services for the public.

In the event of a labour disruption, certain services may be affected. 

Benefit payments would be prioritized. The Canada child benefit (CCB) would continue during any labour disruption.

Services maintained

We encourage Canadians to file their taxes as soon as possible, not only this year but every year. Registering for CRA My Account access will enable you to use digital services such as Auto-fill my return and Express NOA in certified tax-filing software. There are a variety of NETFILE-certified software products to meet your needs, some of which are free.

Canadians are encouraged to use CRA’s online services to manage their tax affairs. There are many tasks that taxpayers can complete by logging into My Account such as:

  • register for direct deposit
  • change your personal information, such as your address, phone number, and marital status
  •  make a payment
  • track the status of your return
  • apply for child benefits
  •  receive mail and email notifications
  • view uncashed cheques

Businesses, representatives, tax preparers and charitable organizations are encouraged to use MyBusiness Account or Represent a Client to manage their tax affairs or the tax affairs of their client/organization.

Services partially or fully disrupted

In the event of a labour disruption, certain CRA services may be delayed or unavailable. More specifically, we anticipate there may be delays in processing some income tax and benefit returns, particularly those filed by paper, and increased wait times in our contact centres.

The CRA is committed to being transparent with Canadians about impacts to services. Consult our Contact Us page for current wait times as a result of these impacts. 

As we learn more about a possible labour disruption, we will continue to update this page to tell you how services may be impacted.